Our Privacy Policy

This Privacy Policy describes how we collect, use, process, and distribute your information, including personal data, which includes identifiable information about you, such as your name, email, address, telephone number, bank account details, payment information, support or contact queries, online community comments, and more. We will not use or share your information with anyone except as described in this Privacy Policy.

Please read this Privacy Policy carefully. It may be amended from time to time with changes, additions, and deletions at our sole discretion. You should check this page regularly to ensure that you are aware of any changes. Your continued use of the Website and services following any amendments indicates that you accept the amendments. In the event of a material change, we will notify you via email and/or a prominent notice on our Website. By using our Website or its content, you consent to this Privacy Policy as of June 2024, whether or not you have read it.

Who We Are

The Website and its content are owned by SnapScan (referred to as "SnapScan," "the Company," "we," or "us"), a company headquartered in India. The term ‘you’ refers to the user or viewer of https://www.snapscan.ai/ (the "Website").

Our Principles of Data Protection

  • Transparency: We are committed to being open, honest, and transparent about personal data.

  • Trust: We agree only to use personal data for the purposes we state and for improving the effectiveness and efficiency of our Services.

  • Safety: We are committed to keeping the personal data provided to us secure.

  • Responsibility: We accept the responsibility of handling personal data with care.

What Information Do We Collect?

When you visit our Website or use our Services, we collect personal data. The type of personal information we collect will depend on the circumstances of its collection and the nature of your dealings with us. This information may include, but is not limited to, your name, contact details, date of birth, credit and financial information, bank account details, and preferences regarding our Services.

Sensitive Information

Sensitive information includes details about an individual’s mental health, disability, racial or ethnic origin, criminal convictions, religious affiliation, and political affiliation. We will only collect, use, or disclose your sensitive information if it is reasonably necessary to carry out our functions or activities and we have your explicit consent.

Information You Provide To Us Directly

When you visit or use some parts of our Website and/or Services, we might ask you to provide personal data, such as when you complete an inquiry form, respond to an email offer, sign up for a newsletter, participate with us on social media forums, set up an account, or enter a competition. You may be asked to provide your name, email address, mailing address, and/or phone number. By doing so, you are giving this information to us voluntarily and providing consent for us to use, collect, and process this personal data.

Information We Collect Automatically

We collect some information about you automatically when you visit our Website or use our Services, such as your IP address, device ID, computer and connection information, geo-location information, and device type. We also collect information when you navigate through our Website and Services, including the pages you view and the links you click. This information helps us understand how you use our Website and Services so that we can continue to provide the best experience possible, for example, by personalizing the content you see.

Cookies

Some of this information is collected using standard cookies and similar tracking technologies. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the websites or service providers to recognize your browser and capture and remember certain information. We use cookies to keep track of advertisements and compile aggregate data about website traffic and interaction to offer better website experiences and tools in the future.

SnapScan does not store any personally identifiable information in cookies, nor do we employ any data-capture mechanisms on our Website other than cookies. If you prefer, you can choose to disable cookies through your web browser’s settings or have your computer warn you each time a cookie is sent. Please note that disabling this function may cause some of the features on this Website to not work as intended; however, you can still place orders for our programs or services over the telephone.

Information We Get From Third Parties

At times, we might collect personal data about you from other sources, such as publicly available materials or trusted third parties like our marketing and research partners. We use this information to supplement the personal data we already hold about you to better inform, personalize, and improve our services, and to validate the personal data you provide.

Where SnapScan collects personal data, we will only process it to perform a contract with you, make a booking, or where we have legitimate interests to process the personal data, and these interests are not overridden by your rights, or in accordance with a legal obligation, or where we have obtained your consent. If we don’t collect your personal data, we may be unable to provide you with all our Services, and some functions and features on our Website may not be available to you.

Personal Information

We hold your personal information in encrypted electronic forms, in secure databases, or cloud-based platforms that we own and operate or that are owned and operated by our service providers. While we take reasonable steps to protect the security of your personal information, data protection and security measures can never be guaranteed. We, therefore, cannot guarantee the security of your personal information.

How We Use Your Information

  • To Communicate With You: We may provide you with the information you have requested, respond to your inquiries, comments, and applications, and communicate with you about changes to our Website and Services.

  • To Personalize Your Experience: Your information helps us to better respond to your individual needs.

  • To Enhance Our Website and Services: By carrying out technical analysis or tracking and monitoring the use of our Website and Services, we can improve and optimize your user experience.

  • To Support You and Improve Customer Service: Your information helps us to more effectively respond to your customer service requests and support needs.

  • To Protect You: So that we can detect and prevent any fraudulent or malicious activity.

  • To Market to You: We may use your personal data to display targeted advertising online and to send you marketing materials we think you may be interested in.

  • To Analyze, Aggregate, and Report: We may use personal data to produce aggregated and anonymized analytics and reports.

How Do We Protect Your Information?

Security is a priority when it comes to your personal data. We are committed to protecting the information you provide us. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of the information, we have put in place appropriate physical and managerial procedures to safeguard the information we collect.

We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. However, we cannot guarantee that your personal data will always be secure due to potential technology or security breaches. If we become aware of a high-risk data breach, we will notify you and the appropriate authority within seventy-two (72) hours.

How We Can Share Your Data

SnapScan may share your personal data with trusted third parties who assist us in operating our Website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. For example, third-party service providers who assist with website functionality, marketing, or customer service.

We may also release your information when necessary to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Direct Marketing

By providing us with your personal information, you consent to SnapScan contacting you via phone, SMS, or email to promote our services. You can opt out of direct marketing at any time by following the unsubscribe instructions in the email communication or by contacting us.

Data Controller and Data Processors

SnapScan is the data controller responsible for collecting and using your personal data. We use trusted third parties as our data processors for technical and organizational purposes, including payments and email marketing. We make all reasonable efforts to ensure our data processors are GDPR-compliant.

International Data Transfers

Your personal data will be stored and processed in India. By providing us with your personal information, you consent to us disclosing your personal data to third parties located overseas. When we share data, it may be transferred to and processed in countries other than the one you live in. We ensure that appropriate safeguards are in place to protect your data during such transfers.

For those in the European Union (EU), your data may be transferred outside of the European Economic Area (EEA). We do our best to ensure a similar degree of security of the data when transferring it out of the EEA.

Anti-Spam Policy

SnapScan will always provide you with the ability to opt out of our communications by selecting the unsubscribe link at the bottom of all emails. We will not share your email address without your consent.

Third-Party Websites

We may link to other websites on our Website. We are not responsible for the content and activities of other individuals, companies, or entities whose websites or materials may be linked to our Website or its content. Please review their privacy policies for guidelines on how they store, use, and protect your personal data.

Children’s Online Privacy Protection (continued)

Regulation of the European Union). If you are under sixteen (16), you must ask your parent or guardian for permission to use this Website. If we become aware that we have collected personal data from someone under the age of sixteen (16) without verification of parental consent, we will take steps to remove that information from our servers.

Online Privacy Policy Only

This online Privacy Policy applies only to information collected through our Website and not to information collected offline.

Retention

We will retain your personal data for as long as we have a relationship with you and for a period afterward when we have an ongoing business need to retain it, in accordance with our data retention policies. After that period, we will delete or anonymize your personal data.

Your Rights

You have the right to ask us not to send you marketing emails at any time. You also have the right to know what personal data we hold about you, ensure it's correct and up to date, request a copy of your personal data, and ask us to restrict processing or delete your personal data. You can exercise these rights at any time by contacting us, and we will respond within thirty (30) days.

Changes To Our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page. It is your responsibility to review this Privacy Policy periodically to be aware of any updates or changes. Your continued use of the Website and our Services following the posting of changes to this Privacy Policy will indicate your acceptance of those changes.

Contacting Us

If you have any questions regarding this Privacy Policy or wish to exercise any of your rights, please contact us using the information provided on our Website. We are committed to responding to your inquiries and requests promptly.